Consistency
Achieving consistent operations is one of the reasons that HR policies and procedures are strongly recommended. HR staff have an obligation to handle employment matters consistently, and policies and procedures enable that consistency. For example, addressing benefits questions from employees in the sales department more expediently than those from employees in the warehouse division can create significant problems for the organization. Inconsistencies lead to employee dissatisfaction and, ultimately, workplace conflict. HR policies and procedures can prevent workplace conflict through providing a way for employment matters to be handled in a fair and consistent manner.