Our Full Audit Programme consists
of more than 200 questions and
includes a visual inspection of the
factory, management interviews,
document checks and interviews
with workers. It covers all of our
first-tier supplier factories, regardless
of whether they are directly
owned or subcontracted by our
suppliers, and increasingly also suppliers
of non-commercial goods and
second-tier suppliers such as fabric
and yarn mills. As a minimum, each
of these factories must be audited
every two years with up to three follow-up
audits conducted in between.
In 2014 alone, 84% of our supplier
factories were audited at least once
(2013: 82%). Some 70% of all head
audits were unannounced (2013:
73%, 2012: 66%). The audit frequency
varies largely depending on risks in
the market, product types and individual
factory performance record.