Chapter 6 described in detail the strategic importance of being able to attract and retain qualified employees. You may recall from that discussion that a common source of employees dissatisfaction is the lack of career advancement opportunities. For most employee dissatisfaction is the lack of career move involves taking a job that require competencies not needed in their in their current job. How can employees acquire these competencies? One way is by seeking out educational opportunities on their own-for example, by attending classes at right or on weekends. But a move appealing way for most people is through participation in training and development activities offered by development activities that facilitate career advancement. When they receive such opportunities, employees are likely to feel more committed to the organization and are less likely to leave. Offering job training to employees whose jobs are lost to offshoring or outsourcing is also a means of creating loyalty among employees.