Informal communication was described by participants as the most prominent method of sharing and transferring information about patient care. In contrast, participants perceived formal communication methods as more related to administrative, policy, or business matters relevant to the team. Thus, on a day-to-day basis “hallway” consultations and chats prevailed: “Mostly I use face-to-face communication. I find the person I want to speak to and talk to them directly.” For patient care, face-to-face verbal communication was the preference: “I’m verbal. We can use the computer, but it’s just easier to verbally pass information back and forth.”