Treat interruptions as red flags. Knowing that we are all vulnerable to
preoccupation with interruptive tasks can help reduce that
vulnerability.
6) Explicitly assign Pilot Flying and Pilot Not Flying responsibilities,
especially in abnormal situations. The Pilot Flying should be
dedicated to monitoring and controlling the aircraft. The Pilot Flying
must firmly fix in mind that he or she must concentrate on the
primary responsibility of flying the aircraft. This approach does not
prevent each pilot from having to perform concurrent tasks at times,
but it does ensure that someone is flying the aircraft and it guards
against both pilots getting pulled into trying to solve problems.
Delegation
Delegation is very much linked to leadership, however it also has an impact on workload,
hence referring to it now. Delegation is the process by which a leader assigns tasks (i.e.,
responsibilities and authority) to a subordinate in such a way that there is acceptance of
responsibility for the assigned tasks.
Question
What are the benefits to both the leader and the subordinate?
Benefits to the leader
Eased work pressures - not dominated by minor details.
Increased time to focus on primary (broader) responsibilities.
Increased time for self-development.
Leaders also benefit from the development of subordinates' skills.
Leaders who develop their workforce are also likely to have high
personal power with their staff and to be highly valued by their
organisation.
Benefits to the subordinate
Challenge and interest.
Increased motivation, delegation enriches the worker's job by
expanding the types of tasks that are involved in it.
Sense of responsibility.
Increased opportunities to learn and grow.
Employees may do a better job because they feel a personal
accountability for the outcome, even though responsibility ultimately
rests with the individual who made the delegation.
Goals of delegation
The twin goals of delegation are (1) the development of subordinates and (2) the
increased effectiveness of the leader.
Question
What stops people from delegating?
MODULE 9 WORKLOAD MANAGEMENT AND DELEGATION