2.6.1. Knowledge creation and acquisition
Tacit knowledge is created in either direct (Human-Human) or online (Human-Machine) interaction. This can
happen as training or job related communication between the training participants/ employees. Moving on to the
second step, this knowledge will be converted to explicit knowledge and saved in KM and EL systems. Tacit and
explicit knowledge acquisition takes place with a variety of activities and uses all available online and offline
sources..