According to conversation on by phone, we had tested and found that the length of tea leaves are too short size, so they are a lot of powder inside when we packed in the sachets. Moreover, your product and tag could be dirty.
Therefore we are pleased to inform that we need powder segregation processing first. Then your tea leaves will be lost 5-10% on this process.
We are looking forward to your confirmation by return. If you have any question please call.