Hi Pitchayapak,
Thank you for your time and patience; we're glad everything has been resolved for the time being. I will go ahead and close this service request no. 638967307, however, if at any point you need further assistance on this or other matters, please do not hesitate in contacting me.
It has been an absolute pleasure working with you.
Thank you for continuing to choose Cisco. At any point you need further assistance on this or other matters, please do not hesitate to contact me or call GCC at +32-2-704-5555 and they will assist you in reopening this case or open a new case for you.
If for whatever reason you would like to discuss this SR with someone from our management team, please do not hesitate in contacting my Managers