It is well known that most British companies have a rather ‘flat’ hierarchical organisation. In other words, there is not very much hierarchy or formality between employees and their managers. For most British workers, managers are seen to provide direction and help them to achieve their goals. In Spain employees tend to have a completely different approach to management and organisational hierarchies. In Spain they tend to see “El Jefe” (the boss) as a paternal figure who should lead them toward the right direction by providing explicit instructions on a more micro level.