Part 2 – Data analysis, findings and managerial implications [1750 words] (60 marks)
The same retail company described in Part 1 have also commissioned some separate market research looking at the popularity of various departments within their stores and the rise of ‘click and collect’ type shopping (where customers order something online then pick it up in store). They would also like you to carry out some analysis and present them with a report on these data.
Data have been collected from a sample of 175 ‘click and collect’ adult customers at the pick up points in stores and the following data collected from each: