Dear customer,
We standby to resolve your problem,We need your co-operation.
1. Please sent image of damage item to be evidence of open Full Refund case without return (Remark : reason about
quality of problem or Item damage or can't operate),When we received image,We will rush to take
action to fix your issue.
2. Please remove your negative feedback from customer feedback
Wish you understand and your cooperation to resolve this case in fast.
For more information please feel free to contact us.
Best regard,