Lecture 6 The Conscious Mind in Using Language
Dalton Kehoe, Ph.D. (York University, Toronto)
MISTAKES THAT CAN UNDERMINE GOOD COMMUNICATION
- Context framing cues
- Inability to fully communicate our thoughts
- Unthinking use of abstract judgment words
- Use of automatic shortcuts in reaching decisions
JUDGMENT TOOLS
- Take thing at face value
- Ease of availability
- Representativeness approach
- Treat assumptions as facts
Inferences or assumptions
Judgments
John was mad at me yesterday for no reason. (Judgments)
Henry is aggressive. (Judgments)
My father complains when I talk with him.
Inference ladder
- Our beliefs are the truth.
- This truth is obvious (or should be to anyone listening).
- Our beliefs are based on real data.
- Real data is the data we select.