Monitoring and control systems collect data on equipment
performance, energy usage, and environmental
conditions, and allow managers and automated
controllers to constantly track performance in real
time anywhere, anytime. Advanced monitoring and
control technologies such as smart grid and smart
metering reveal operational patterns, spot areas of
potential improvement, or predict future outcomes
and optimize operations, leading to lower costs and
higher productivity.
The smart home is known to be at the forefront of
innovation regarding IoT monitoring and control
systems. The primary value propositions are family
and property protection and energy savings. For
example, the Verizon Home Monitoring and Control
network uses a wireless communications technology
designed specifically for remote control applications
in home automation. IoT-enabled home appliances
and devices can be monitored and controlled
outside the user’s home through a computer, tablet,
or smartphone. The Verizon Home Monitoring and
Control network allows users to adjust the lights,
control the climate, manage the security system,
receive automatic event notifications, and even
lock and unlock doors.
The IoT is also used to monitor and control various
components in cars. The primary customer value
propositions are drivers’ personalized experience
and satisfaction. Ford and Intel teamed up in 2014
to explore new opportunities to personalize the user
experience using facial recognition software and a
mobile phone app. The joint research project,
called Mobile Interior Imaging, incorporates perceptual
computing technology to offer improved
privacy controls and to identify different drivers
and automatically adjust features based on an individual’s
preferences. The in-car experience is
then personalized further by displaying information
specific to the driver,such as his/her calendar, music,
and contacts. The customer value propositions
are appropriately integrated into the connected
car environment to provide another revenue stream
for Ford.