next section) by Elton Mayo (1880–1949)47 and his associates from the Harvard Business School. This major examination of traditional scientific management principles sought to confirm the relationship between conditions and management interventions in work environment and productivity but ended up launching the human relations approach.48 The Hawthorne experiments would confirm Follett’s suggestions that workers were more responsive to peer pressure than to management controls and that factories, indeed all work settings, are above all social situations.