NOTE:
Please ensure that you are the card owner and shall provide the ticket(s) payment credit card when collecting the ticket(s) and are required to sign an acknowledgement receipt at the counter. Virtual Credit Card is not acceptable. If you wish to appoint someone else to collect the ticket(s), the authorized party is required to present the following items and collect the ticket(s) at the Box Office located at the Hong Kong Convention & Exhibition Centre:
i. A letter of authorization signed by the cardholder
ii. A photocopy of the credit card used in this transaction (Front & Back)
iii. The bearer needs to present the original HKID/Passport
Important Note :
HK Ticketing reserves the right not to release tickets if the above documents are not in order.
Remark :
The local courier services will terminate 10 days prior to the event date.
The international courier services (including Macau) will terminate 14 days prior to the event date.
REFUND & EXCHANGE POLICY
No refund or exchange of tickets are allowed once booking is confirmed.