Internet-based, distributed systems have become
essential in modern organizations. When combined
with artificial intelligence (AI) techniques
such as intelligent agents, such systems can become
powerful aids to decision makers. These
newer intelligent systems have extended the scope
of traditional decision support systems (DSSs)
to assist users with real-time decision making,
multiple information flows, dynamic data, information
overload, time-pressured decisions, inaccurate
data, difficult-to-access data, distributed
decision making, and highly uncertain decision
environments. As a class, they are called intelligent
decision support systems (IDSSs).