The Italian Pace
In Italy, patience is truly a virtue. Take a restaurant, for instance. Italian servers may seem to be ignoring you, but in reality, they just like to give customers time and space to talk and socialize. The slower pace and long waits also apply to many public offices and events. Lines in offices are often long and service is not very efficient compared to U.S. standards. Offices do not always open on time and events do not start promptly. Italians do not like to stress over things, but rather tend to relax and enjoy life to the fullest with a slower pace. And since you are a foreigner in Italy, try to make an effort to adapt to this culture