I am writing this letter to you as a sort of last report since all my attempts to phone you and try and make an appointment to meet you and discus my problem with you have been unsuccessful. I would like to tell you the story from the would begining. In Jan. this years I bought a washing machine from you for which I paid cash and made vain for it to be delivered to my home in Southcott on the following Tues. stay in all day on Purpose as you had in formed me that you could not be sure at what time of day the washing machine would arrive. The end nobody came that day.
when I phoned I was told it eventually come the following Tuesday again I stayed in all day in promised and there was no delivery. after six more phone calls I very successed in setting on the date and machine more on Tuesday Feb,20th almost 5 years after the arrangement delivery date