We would like to discuss about lead time to delivery.
Because your driver inform everyday have long lead time for wait your document.
Example case on yesterday truck arrive RMT 3.30 PM , Driver inform finish loading since 9.30 am but wait document and out of CCET at 11.30 AM.
We think if you can reduce lead time for wait document will arrive RMT before 3 pm.
Please investigation this case for improve with internal.
Thank you advance for your support.