A: Excuse me. Can you help me? My mobile phone isn’t working.
B: What seems to be the problem?
A: When I turn it on, it suddenly shuts down in a few minutes.
B: Maybe the problem is its battery.
A: Maybe. Could you check it out for me please?
B: Yes. No problem. Let me take a look. Your battery is ok.
A: Oh I see. So what seems to be the problem?
B: Did you try trouble shooting it?
A: What’s that?
B: It’s in your mobile’s operating manual. Look for the section that says
trouble shooting. I suggest you try it first and come back tomorrow if it’s
still not working.
A: Ok. Thanks.