This paper examines the use of virtual interactions in a Communication class at Cape
Peninsula University of Technology (CPUT)-South Africa. It demonstrates how synthesising
virtual and other computer-assisted exercises as well as traditional classroombased
activities can enhance the teaching and learning of communication concepts.
The paper is based on the experiences of 1st-year Information Technology students at
CPUT, and the data was gleaned from observations, questionnaires and course reflections
during one semester of an academic year. The findings of the investigation
revealed that despite the burgeoning interest in computer-centered teaching and learning
at CPUT, traditional methods of teaching are still valuable given the differences in
the learning styles and technological experiences of students. In this light, this paper
subscribes to “complementarity” as the most expedient teaching approach because it
can cater for the student diversity in this learning space as well as promote quality peer
interactions and collaborative learning. It can also transform the process of learning
into an invigorating experience especially because these students are dispassionate
about communication