In the specialist field of agricultural machinery technology, the aftersales supply of spare parts and the logistics solution enabling the fastest delivery, characteristically forms the decisive differentiator in service quality. The agricultural machinery manufacturer CLAAS, based in North Rhine-Wesphalia, has developed the most efficient world-wide dealer network for the supply of urgently needed spare parts to its customers’. In the world marketplace, this network is supported by domestic regional storage centres, where the effective cost of inventory storage of some parts would not be economical for individual dealers to hold! This network is supported by the most reliable and fastest transportation solutions from the central storage depot in Hamm Uentrop, Germany.