With this definition of CWB, the focus is on the behavior itself rather than on
the results or consequences of the behavior (e.g., the
harm which is done). Only intentional behaviors are
included in this definition. While accidental actions may
cause harm, they are not the focus of the study. The
definition encompasses behavior that is targeted at both
individuals and at the organization, as both types of
actions can have severe consequences on the
organization. Behavior of organizational members is
included but the behavior of outsiders (e.g., clients.
former employees) is not included. While outsider actions
may be a concern, the actions of current employees are of
foremost concern to any organization.
With this definition of CWB, the focus is on the behavior itself rather than onthe results or consequences of the behavior (e.g., theharm which is done). Only intentional behaviors areincluded in this definition. While accidental actions maycause harm, they are not the focus of the study. Thedefinition encompasses behavior that is targeted at bothindividuals and at the organization, as both types ofactions can have severe consequences on theorganization. Behavior of organizational members isincluded but the behavior of outsiders (e.g., clients.former employees) is not included. While outsider actionsmay be a concern, the actions of current employees are offoremost concern to any organization.
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