Managing Orders
Orders are controlled in the Administration area from the Orders details
window. The Order Details page displays all information necessary to fulfill
the customer’s order (the billing address, shipping address, product list and
more).
Searching for Orders
Orders are controlled in the Administration area from the Orders window. The
top area of the page enables you to search for your orders. You can enter
specific search criteria and use a variety of filters to find any order placed in
your store. When any search is performed, the results of the search are
displayed on the lower half of the screen. After a customer completes
transaction, a new order appears in the orders page. You can click View to
view the order details.
After an order is placed, it is saved into the database. The order details can then be viewed by the store owner.
To search for orders:
1 From the Sales menu, select Orders. The Orders window is displayed.
2 Enter one or more of the following information to search for an order:
• From the Start date field select the start date for the order search.
• From the End date field select the end date for the order search.
• In the Billing email address field, enter the customer’s email address.
268 Managing Orders and Customers
• From the Order status dropdown list, select the specific order status to
search by, as follows:
• All
• Pending
• Processing
• Complete
• Cancelled
• From the Payment status dropdown list, select the specific payment status
to search by, as follows:
• All
• Pending
• Authorized
• Paid
• Refunded
• Partially Refunded
• Voided
• From the Shipping status dropdown list, select the specific
shipping status to search by, as follows:
• All
• Shipping not required
• Not yet shipped
• Partially shipped
• Shipped
• Delivered
• From the Store dropdown list, select the specific store in which
the order was placed.
Managing Orders and Customers 269
• From the vendor dropdown list, select the specific vendor which
the products were purchased from.
• In the Order GUID field, enter the required GUID (Global
Unique Identifier) or part of the GUID to search by this ID.
Alternatively, you can leave this field empty to load all orders in
the system.
3 Click Search. The list of order matching the entered criteria will be
displayed, showing information containing a summary of reports at the right bottom corner of the grid (including the profit, tax and the total sum of all the orders found in the current search).
Note: You can export the order data to an external file by clicking Export to
XML(all) or Export to Excel (all). You can export selected order data to an
external file by clicking Export to XML(selected) or Export to Excel (selected).
4 In the Go directly to order number field, enter the order number and
click Go to display the required order. This enables you to go directly
to the order by entering its ID.
270 Managing Orders
Managing Orders Orders are controlled in the Administration area from the Orders details window. The Order Details page displays all information necessary to fulfill the customer’s order (the billing address, shipping address, product list and more). Searching for Orders Orders are controlled in the Administration area from the Orders window. The top area of the page enables you to search for your orders. You can enter specific search criteria and use a variety of filters to find any order placed in your store. When any search is performed, the results of the search are displayed on the lower half of the screen. After a customer completes transaction, a new order appears in the orders page. You can click View to view the order details. After an order is placed, it is saved into the database. The order details can then be viewed by the store owner. To search for orders: 1 From the Sales menu, select Orders. The Orders window is displayed. 2 Enter one or more of the following information to search for an order: • From the Start date field select the start date for the order search. • From the End date field select the end date for the order search. • In the Billing email address field, enter the customer’s email address. 268 Managing Orders and Customers • From the Order status dropdown list, select the specific order status to search by, as follows: • All • Pending • Processing • Complete • Cancelled • From the Payment status dropdown list, select the specific payment status to search by, as follows: • All • Pending • Authorized • Paid • Refunded • Partially Refunded • Voided • From the Shipping status dropdown list, select the specific shipping status to search by, as follows: • All • Shipping not required • Not yet shipped • Partially shipped • Shipped • Delivered • From the Store dropdown list, select the specific store in which the order was placed. Managing Orders and Customers 269 • From the vendor dropdown list, select the specific vendor which the products were purchased from. • In the Order GUID field, enter the required GUID (Global Unique Identifier) or part of the GUID to search by this ID. Alternatively, you can leave this field empty to load all orders in the system. 3 Click Search. The list of order matching the entered criteria will be displayed, showing information containing a summary of reports at the right bottom corner of the grid (including the profit, tax and the total sum of all the orders found in the current search). Note: You can export the order data to an external file by clicking Export to XML(all) or Export to Excel (all). You can export selected order data to an external file by clicking Export to XML(selected) or Export to Excel (selected). 4 In the Go directly to order number field, enter the order number and คลิก Go จะแสดงใบสั่งที่จำเป็น นี้ช่วยให้คุณสามารถไปโดยตรง การสั่งด้วยการป้อนรหัสของ จัดการสั่ง 270
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