Remember the essential information:
– how many nights (at a hotel)
– how many people (at a restaurant or the theatre)
– what time (for a flight or at a restaurant)
– how much does it cost (for a flight, theatre tickets or a hotel room)
Research the vocabulary you need before you make a call:
– what type of theatre seat you need
– what type of hotel room you want
– where you want to sit on the plane
Remember to pronounce numbers and letters clearly.
When you spell something or give a number, speak slowly and emphasise the important information