I just finished phone call with Khun Teetat (Anda Garment), there is case on #11999 that our driver delivered their goods to NTC transport but 1 of receipt is missing (for tracking purpose) and they are unable to reach driver. I also called driver but his Mom received and said he took medicine & already went to bed.
Khun Teetat also camplained that he feel so tired to answer questions to us almost every times they booked though details always the same. Compare to Kerry, he said we are absolutely unprofessional. He feels that we never record any information about their biz.
He said that if no improvement, Deliveree is not solution for any regular customers including them. His expectation is driver should only call him to confirm booking & pick up time. All receipt from logistics companies should be emphasized from our CS & send them via Line completely.