Your highest score represents the communication style you tend towards most of the time, in your working environment. Even if the highest score is ‘Assertive’, (which is where we want to be) pay attention to your next highest score, especially if it is within 2 points.
There is no right or wrong answer. But, we do need to be aware of other styles we may tend to use as others are judging us, constantly. Sometimes, depending upon current stress levels, we can lapse into another communication style even without becoming aware of it. We do this through our choice of words (both written and spoken), our tone of voice and our body language.
New Line Ideas offers practical, implementable solutions that can help both you and your team achieve much greater effectiveness in the area of communication, whether within teams, across hierarchies or in customer and client contact.