3. People
- With the agreement of the appropriate Human Resources Manager and Managing Director, take appropriate employment actions to ensure quality of management and proper staffing levels.
- Lead the team to create, develop and update any related procedures/ systems and operational manual.
- Coach, counsel and develop Operations team in the achievement of company standards and their personal development plans.
- Evaluate and ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development.
- Utilize a communication process to ensure all staff is aware of expectations and performance standards.