Strategy Highlight 1.1. One example of a mission statement is that of Google: To organize the world’s information and make it universally accessible and useful.63 Another classic example is that etched in bronze at Newport News Shipbuilding, unchanged since its founding in 1886: Weshallbuildgoodshipshere—ataprofitifwecan—atalossifwemust—butalwaysgoodships.64 A mission may be defined narrowly or broadly in scope. An example of a broad mission statement is that used by many corporations: “Serve the best interests of shareowners, customers, and employees.” A broadly defined mission statement such as this keeps the company from restricting itself to one field or product line, but it fails to clearly identify either what it makes or which products/markets it plans to emphasize. Because this broad statement is so general, a narrow mission statement, such as the preceding examples by Google and Newport News Shipbuilding, is generally more useful. A narrow mission very clearly states the organization’s primary business, but it may limit the scope of the firm’s activities in terms of the product or service offered, the technology used, and the market served. Research indicates that a narrow mission statement may be best in a turbulent industry because it keeps the firm focused on what it does best; whereas, a broad mission statement may be best in a stable environment that lacks growth opportunities.65