Dear K. Pattana , K. Mee
I M P O R T A N T ! !
Sawasdee krab
Please be advised that we get big complaint from D&S Inter
( USA ) for the finding of worm in the can of sweet kernel corn
( attached file)
Mr. Dov ( Big Boss of D&S Inter ) was very angry and claim that
This time factory has to responsible for all the claims from his
customer. Moreover it ruins his Brand credit & reputation !
He said that it is not the first time of the problem found . Because
Since 2nd half of last year till this year 1st six months , they got several
complaints from their customers to Pattana’s cargo for the Quality ,
foreign matter including insect found.
He believe that now factory has problem of the Product Safety & Hygiene
and also the quality control system on the production line.
A/how this time is the worst because the whole body of worm is found in can
We had trying hard to help you since last year, by explaining to D&S of
what factory has improved to avoid any possibility of the previous problem
found to be repeated.
But we are really sorry that factory has really lost control of the quality
system and make the problem happen again. It is big problem now .