Extract from HHC web site, http://hiltonworldwide1.hilton.com/en_US/ww/business/values.do
and http://hiltonworldwide1.hilton.com/en_US/ww/people/culture.do.
47 Extract from Accor web site – http://www.accor.com/gb/rh/esprit_accor/reussir_valeurs.asp.
48 Extract from Shangri-La web site –
http://www.shangri-la.com/en/corporate/aboutus/mission/ourguidingprinciples.