2.2. Method
A face-to-face interview method (Arıkan, 2011) was used to collect
data. The questionnaire has been applied to the SME owner–
manager, and its questions were prepared as open-ended, multiple
choice, or with two options (yes–no). In addition, a field study was
initiated to survey each business selected. However, it was not possible
to visit some businesses for various reasons (e.g., not all
addresses could be identified in the records of the Gumushane
and Kelkit Chamber of Commerce), while other non-registered
businesses were identified following information obtained from
the businesses that were interviewed. As a result, the final number
of completed questionnaires was 31. As confirmed by the 2002
General Industry and Business Census conducted by the TSI, 93%
of the businesses that make up the main segment of the furniture
manufacturing sector were reached (TUIK, 2002). The research was
conducted between the years 2012 and 2013.