Fourth, the previous empirical studies assessed impact of TQM practices in a specific type of innovation in manufacturing industries such as study of Abrunhosa and Sa dealt technological innovation and study of Prajogo and Sohal (2004) dealt with product innovation. However so far, no such study targeted the link between TQM practices with all different types of innovations in services industries. Thus, many questions emerge from existing literature: are TQM practices have any impact on innovation in service organizations? Which type of innovation that influenced more by TQM practices in service organizations? Are there specific TQM practices has more influence on innovation in services organizations?