Users who care about their organization’s financial
health are demanding greater IT cost transparency, visibility,
and financial analysis so everyone can understand
the true costs. CIOs often find it difficult to respond to
these demands, and they struggle to easily and clearly
communicate the cost of services provided and demonstrate
the substantial value that IT brings to their organization.
To complicate matters for CIOs, chief financial
officers (CFOs) are becoming increasingly influential and
vigilant in monitoring and even approving IT budgets
and purchases