The first time Guegoon-san inform you about my company will be closed for Songkran festival start April 13th till April 16th then her ask you to stop the shipment right? But today we just got the information from FedEx that shipment arrived at airport on April 15th in this case we have the storage charge from that cargo 4 days.
For the next time please don’t send shipment on long holiday due to we can’t process with the customs.