Underwriters – 98 percent white males, 2 percent white females.
Claims agents -90 percent white males , 8 percent white females, 2 percent African American males.
Administrative staff – 90 percent white males, 10 percent African American males.
Other administrative personnel , such as computer programmers, marketing staff, and security -95 percent white males , 5 percent white females.
Reliable is located in an area where at least 35 percent of the labor force is African American.
Hugo knows that many firms just like Reliable have been ordered to set up affirmative action plans. At a recent conference , Reliable’s lawyers devoted much time to discussing the laws and recent cases. This had prompted Hugo to visit the company president, Gregory lnness.
Gergory, 64 years old and a lawyer by training , did not give Hugo much hope that things were going to change at Reliable with regard to equal employment opportunities.
It is dew days after the meeting. Hugo has just received a call from a professor at one of the local universities. The professor had encouraged Osanna Kenley to apply at Reliable for a management because, they said, she was a liberal arts major. She’d also been told there were no positions. In fact, the company had just hired a white male for a trainee position. Somehow she found out about this.
The professor informed Hugo that Osanna was going to file a complaint against the firm with the Equal Employment Opportunity Commission (EEOC) . He suggested that Hugo talk with her before she went to the EEOC. In fact, she is on her way over to see Hugo right now.
Hugo and Osanna had a pleasant talk, but it is clear that she would like Reliable to be open to all applicants, even if she personally does not get a job there. He arranges to see Gregory right after Osanna leaves.