Refer your recommendation and quotation for the spare parts of DCS.
We would request the following details from you :
1. What is your support plan for this DCS?
i.e.
a. Till which year shall you produce the spare parts for the same
b. Till how many years after the stoppage of production shall you stock the spare parts for the same
2. How many installation of the similar model DCS do you have in Thailand?
3. Were there any spare parts supplied with the Project Supply?
If yes, can you please provide the details
4. Is there any special requirements of Storage for these parts .. like refrigerated etc.
5. Do you maintain such Spares in ready stock in Thailand or in India?
6. The prices quoted appear extremely high. Please provide us better revised prices.
7. What is a typical life of each of the Spares you have recommended?
8. Do you have any Maintenance Plan wherein you cover Prompt Service and Minimum Uptime or Spares Maintenance Support?