A summary of terms found in the ISO 9001 standard and explanations of these terms with respect to these three products are given in Table 1. ISO 9000 is about quality systems. A quality system is defined as a set of interdependent processes that function harmoniously in an organization, using various resources, to achieve objectives related to quality. An objective related to quality is to meet and surpass customer needs and requirements. Another objective can be to create zero-defect products (an analysis of zero-defect products in the university environment is presented in [7]). Processes within the quality system transformcustomerrequirements(requiredoutput) into the product bearing the ability to satisfy the requirements (actual output). The current version of the ISO 9001 standard, approved in 1994,