Meanwhile, the rise of social media networking enabled by recent advances in web
technologies has revolutionised the way we communicate. Switching from dyadic one-to-one
communication to simultaneous one-to-many communication changes the way supply chains
are structured and information is shared, and thus has significant implications for transport
provision and execution. Advances in interface technologies have fostered a breed of new
applications. For instance, hands-free operation and voice control has gained popularity
recently in the logistics industry. Emerging concepts such as augmented reality is still in its
infancy but has been piloted for use in some industries such as retailing and construction.