Organizational agility. Crisis leaders who are competent in organizational
agility have a thorough knowledge of all aspects of the business and can work
across organizational functions, departments, or silos to accomplish a task. In
preparing or planning for a crisis, the ability to be organizationally agile is critical because although a crisis event may initially affect one aspect of the business, ultimately the entire organization, including its reputation, may be at
stake. Crisis preparation and prevention must consider the organization in its
entirety. Moreover, to the extent that a crisis leader understands all aspects of
the organization and is able to span organizational boundaries to get things
done, the more comprehensive a crisis plan is likely to be.