With Keris implementation, there were changes in our ways of working in various areas including credit. We have attempted to list down the same below. We would like to seek your inputs on the same to manage our work load better, going forward.
1. In Keris, credit clearance will happen at order level against the existing process at customer level, which means going forward if a customer is having an overdue & SOP has logged 3 orders, credit needs to clear all 3 orders. Presently in case of overdues we agree & extended the due date in Jde to allow the billing till commitment of payment. In Keris, no concept of extension & hence every time the order is logged for the same customer within committed date needs to cleared
2. Presently, the credit limit is set & based on the available limit partial order can be served, even if the order is of higher value. In Keris this will not be possible as any order exceeding the available credit limit needs to be cleared in totality
3. In Jde 9.1, if there is an overdue & the order is logged in the same will not be serviced. However once the payment receipted in Jde 9.1 the same can be billed. In Keris, the order will go on hold & even once the payment is receipted, credit team needs to release the order in system
4. In Keris, if the held order is released by credit on account of overdue & subsequently if there is any changes by which the order value increases, the order will again go on hold
5. There is a separate menu for updating Permanent limit, Temp. limit & collateral with new process against updating all in one screen in Jde 9.1 which will require more time
6. In Jde 9.1, debit / credit note is issued for any price differences. In Keris the same needs to be done through SOP module to be released from ‘MN’ hold & printout will be through stream serve, which will take additional time .
7. Some of the reports like – Invoice wise AR, FOC issued, Collection query etc. will be available in Keris MI / BIGS & not from Keris.
8. In Jde 9.1, all the ACDD related data is maintained in the system itself, which can be downloaded in report form & the new code is not activated unless the same is updated in Jde. Going forward the same needs to be maintained outside the system in excel spreadsheet