It was nice talking to you over the phone. As discussed on request of your office we have tried to talk with the supplier if he can make the payment in India for this warehouse solution but since the charges attract 14% service tax the supplier is not willing to make this transaction in India.
Understand from the chain of email below warehouse solution is locally negotiated by your office in TH to the consignee and accordingly consignee agreed on 29th July and informed to move the cargo in warehouse. So there is no involvement of DSV IN.
I will visit this customer today and will tell him to push the consignee for taking the delivery faster. Will update you outcome of this.
Please try for reduction in shipping line charges / port charges at your end as a special case so that we can support to consignee and close this issue.