► Continuous quality control measures ensure that you have a reliable system to carry out your fiduciary
duties
► Timeliest research and vote recommendations in the industry, averaging 13 or more days from the
meeting date
► Daily audits, detailed vote reconciliation and automated, end-of-day production checks ensure all votes
are executed accurately
► Key Performance Indicators (KPI) for monitoring critical voting processes, including meeting
notification, research delivery timeliness and proxy season production work flows
► Straight-through vote processing and data feeds from ballot distribution to vote execution
► High touch support, with a single point of contact and systematic escalation paths to address and
resolve issues before they become problems
► Comprehensive employee and client training programs
► Continuous quality control measures ensure that you have a reliable system to carry out your fiduciary
duties
► Ongoing oversight and continuous improvement of key voting processes
► SSAE 16 (formerly SAS 70 Type II) certifications and ongoing audits