As the amount of failed delivery charges are really high during this period, may we have your kind advice why these costs occurred ?. It would be nice if you can help to advise the details of these charges so that we can discuss with our team in order to improve our performance for the future shipments.
The clarification of these charges would benefit for us to develop more and more business with Lazada. If we know our weakness point, we can be able to improve easily. We need your kind advice about these matter.
Your prompt attention will be highly appreciated. Looking forward to hearing from you.