Introduction
Ports are a terminal station as well as a point of departure in
international logistics. Almost all firms concerned with port logistics
perform not only their specific work but also mutual collaborative work
and management with cooperative firms. This has various functions such
as collecting goods, storage, tallying, examining, estimating, discharging,
packing, and customs clearance. These functions have close relationships
mutually and firms perform their work through mutual flexible
collaboration.
International freight forwarders mean that they perform consolidation of
less than container loaded cargoes (LCL cargoes) and concerned work in a
port. They supply shippers and consignees with efficient logistics
services in international logistics processes. Seamless logistics flow in
ports could be connected with the lowest level of delay if their logistics
services are accomplished harmoniously. Therefore, this research would
suggest a need for research on service differentiation of international freight
forwarders as additional service providers in international logistics processes.
Forwarders in an international logistics process fulfill consolidation of
LCL cargoes and accessory works concerned with the consolidation. In
particular, they supply shippers and consignees with additional services
such as inspection, bonded transportation and customs clearance in an
Introduction
Ports are a terminal station as well as a point of departure in
international logistics. Almost all firms concerned with port logistics
perform not only their specific work but also mutual collaborative work
and management with cooperative firms. This has various functions such
as collecting goods, storage, tallying, examining, estimating, discharging,
packing, and customs clearance. These functions have close relationships
mutually and firms perform their work through mutual flexible
collaboration.
International freight forwarders mean that they perform consolidation of
less than container loaded cargoes (LCL cargoes) and concerned work in a
port. They supply shippers and consignees with efficient logistics
services in international logistics processes. Seamless logistics flow in
ports could be connected with the lowest level of delay if their logistics
services are accomplished harmoniously. Therefore, this research would
suggest a need for research on service differentiation of international freight
forwarders as additional service providers in international logistics processes.
Forwarders in an international logistics process fulfill consolidation of
LCL cargoes and accessory works concerned with the consolidation. In
particular, they supply shippers and consignees with additional services
such as inspection, bonded transportation and customs clearance in an
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