To test the mediating effects of emotional dissonance and jobstress between employees’ emotional labor and turnover intent,SEM analyses were conducted (see Table 3). Baron and Kenny’s(1986) four conditions for mediating effects were examined; thepartial mediation model is smaller in the 2value by 241.813 com-pared to the full mediation model, and is smaller in degrees offreedom by 1, and is thus better compared to the full mediationmodel. Therefore, through these results, the effect of employees’emotional labor in a family-style restaurant upon turnover intentis mediated considerably by employees’ job stress, even if partially.