Regarding this client: Gant Augustine Oflas Mamicpic
When he made deposits documents have not yet been uploaded. Client's TR was under TH.
When client uploaded IDs from PH, TR has been changed to PH. So now client has no DW options for Thailand.
If client wants to act under TH TR. need to change his TR country.
For the pls make ticket for customer support via service desk. They will explain what to do and help you to change client's TR.
I have already informed them about the case