Interpersonal Role
In the figurehead role, managers perform ceremonial duties like greeting company visitors, speaking at the opening of a new facility, or representing the company at a community luncheon to support local charities.
In the leader role, managers motivate and encourage workers to accomplish organizational objectives.
In the liaison role, managers deal with people outside their units. Studies consistently indicate that managers spend as much time with outsiders as they do with their own subordinates and their own bosses.