No I know nothing about it.
How has it got to this stage and no one has done anything - at least to be in touch with the client?
We should never get these sort of problems if these things were dealt with swiftly.
John please contact the client with some sort of route forward towards a solution please.
Gayvalin help John with translation from Poom please.
We do not need e-mails from clients like this.
Thanks.