That's why he was more than a little concerned about Jack's presentation. Quality Care's own marketing staff hadn't turned up any dissatisfaction with the current reception procedures. And yet Allan was drawn to the possibilities presented by the new system. He picked up his phone and punched in Ginger Rooney's extension. Ginger was the vice president of marketing for Quality Care. She was part of the team that was scoping out locations for expansion and possible new alliances. She had flown in from Pittsburgh that morning - too late to attend Jack's presentation